Zillion launches Rewards-as-a-Service for brands

Bengaluru, January 4, 2024: Zillion, one of India’s largest multi-brand loyalty programs, that is part of the BharatPe Group, today announced the launch of Rewards-as-a-Service (RaaS) platform for brands that have an existing loyalty currency, but would need a robust rewards redemption platform to offer a best-in-class experience to their customers. With this newly launched product, the company will be targeting to onboard banks and large enterprises, including those with an extensive distribution network.
 
Rewards-as-a Service platform will enable brands to have the flexibility of running their own loyalty currency, while offering an exciting redemption platform for their customers. The platform offers a host of options to choose from, including e-Vouchers, Products, Utilities, Air Miles and more. This will also eliminate the hassle of brands having to onboard multiple partners so as to offer a plethora of redemption choices to their customers. The pricing will be competitive as the platform will operate on a bidding model which will ensure customers get the best price at all times.
 
Speaking on the launch, Rijish Raghavan, CEO, Zillion, said, “Loyalty industry has undergone a transformational shift over the last few years. Today, the loyalty industry is democratized and loyalty is not limited to only big brands. Young and unconventional brands have realized that loyalty is a great tool to drive customer stickiness and hence, are investing in a robust loyalty program. However, in a majority of cases, the redemption process is broken or very sub-standard with minimal redemption options as brands usually have a select set of options for customers to choose from. Our rewards platform with over 250 choices in e-vouchers, over 4000 products, Air Miles etc., will enable these brands to offer a superlative loyalty experience to their customers. Rewards-as-a-Service will widen the offering from Zillion and allow us to partner with brands who are looking for pure-play rewards management versus overall loyalty management. We are confident that this will be a game changer in the industry and will help us further strengthen our foothold in the market.”