Ensuring easy access to Revenue Services for citizens is the administration's priority: DC Sachin Gupta

Rohtak, January 5, 2026: In a decisive step towards making the Revenue Department more transparent, responsive and citizen-centric, the Deputy Commissioner Sachin Gupta today chaired a high-level, comprehensive review meeting with the District Revenue Officer (DRO), City Revenue Officers (CROs) and all Sub-Divisional Magistrates (SDMs) to assess delivery of core revenue services, as per the approved agenda.

The meeting focused on issues that have a direct bearing on the daily lives of citizens, farmers and property owners, including timely registration of deeds, disposal of pending mutation and demarcation cases, accuracy of land records, Tatima updation, digitisation initiatives, Agristack implementation and Aadhaar/Parivar Pehchan Patra (PPP) seeding. District-wise pendency and delays were reviewed in detail, and clear corrective measures were discussed.

The Deputy Commissioner emphasized that revenue offices must function as facilitators for citizens rather than procedural bottlenecks. Officers were directed to adopt a service-oriented approach, ensure courteous public dealing, and strictly adhere to timelines prescribed under citizen service delivery norms. Particular stress was laid on reducing pendency in mutations and demarcations, expediting deed registrations, and ensuring error-free, reliable land records.

To enhance transparency and accountability, officers were instructed to leverage technology more effectively, strengthen field-level monitoring, and resolve IT-related issues promptly. Clear responsibilities were fixed at the SDM, tehsil and district levels, with directions for regular internal reviews and close supervision of pending cases.

Reiterating the district administration’s commitment to good governance, the Deputy Commissioner stated that improving ease of access to revenue services is a priority, and sustained efforts will be made to ensure that citizens receive timely, transparent and hassle-free services. Regular review meetings will continue to track progress and ensure visible improvement in public service delivery.