OPA Members Gain Actionable Insights from OMAS Presentation on Paper Inventory & Customer Management

Ludhiana, February 26, 2026: The Offset Printers' Association (OPA) recently hosted an engaging session delivered by the Optimal Matching & Sourcing (OMAS) team (omasonline.com), focusing on "Paper Inventory & Customer Management Solutions." The presentation provided practical, data-driven strategies for optimizing paper stock levels and enhancing client interactions, drawing enthusiastic response from attendees who recognized the direct impact on operational efficiency and long-term business growth in the printing sector.

The OMAS experts shared innovative approaches to inventory tracking, including real-time monitoring systems that minimize overstocking and reduce waste—critical in an industry where raw material costs and storage constraints remain key challenges. They also highlighted integrated customer relationship management (CRM) tools tailored for printers, enabling better order forecasting, personalized client communication, and improved satisfaction through transparent progress updates and timely deliveries. Attendees, comprising printers, packaging professionals, and industry stakeholders, actively participated in discussions on implementing these solutions to address common pain points such as fluctuating paper prices, demand variability, and the need for agile supply chains. One participant noted that adopting such optimized systems could significantly cut holding costs while boosting repeat business through stronger client relationships.
The session aligns with broader industry trends where efficient resource management is essential for competitiveness. The global paper printing market is projected to reach USD 331.54 billion in 2025, growing at a CAGR of 3.76% to USD 398.80 billion by 2030, driven largely by packaging demand and sustainable practices. In packaging applications—which dominate the sector—effective inventory control helps balance supply with e-commerce-driven customization needs, reducing excess stock that ties up capital. Statistics underscore the value of robust inventory and CRM strategies. High inventory turnover ratios (typically 4.0x to 5.0x annually in packaging) are vital to prevent material degradation and respond swiftly to market shifts. Meanwhile, CRM adoption yields substantial benefits: businesses report increased sales revenue (up to 57%), enhanced customer satisfaction and retention (53%), and higher-quality service (49%). In printing, where acquiring new clients is far costlier than retaining existing ones, a 5% improvement in retention can significantly boost profits.

Prof. Kamal Mohan Chopra, a prominent voice in the print community, emphasized the session's timeliness: "In today's volatile market, mastering paper inventory and client management isn't optional—it's essential for sustainability and profitability. The OMAS presentation equipped the packaging and printing entrepreneurs with tools to turn these challenges into opportunities." The event reinforces OPA's commitment to knowledge-sharing and professional development for the 250,000 printers of India. By fostering collaborations with solution providers like OMAS, the association continues to empower India's printing industry to adopt best practices, streamline operations, and deliver superior value to clients amid evolving demands for efficiency and customer-centric service. OPA plans additional workshops in the coming months to build on this momentum, helping members navigate supply chain complexities and leverage technology for enduring success.