CPDL Engages with CRAWFED Members, Assures Reliable Power Supply and Enhanced Consumer Services

Chandigarh, June 16, 2026: As part of its ongoing consumer outreach programme, Chandigarh Power Distribution Limited (CPDL) on Tuesday held an interaction meeting with members of the Chandigarh Residents Associations Welfare Federation (CRAWFED), led by its Chairman Hitesh Puri, to discuss issues related to electricity supply and initiatives taken by CPDL for improved consumer services in the city.

The meeting was attended by Arun Kumar Verma, Director, CPDL, Brajesh Kumar, Chief Executive Officer (CEO), CPDL, along with other senior officials. The interaction provided a platform for constructive dialogue on various matters concerning power supply, billing and consumer grievance redressal.

In his opening remarks, Hitesh Puri appreciated the efforts made by CPDL and observed that electricity services and consumer support have witnessed noticeable improvement since the company took over power distribution operations in Chandigarh.

During the interaction, Puri submitted a memorandum and shared feedback and several suggestions related to electricity supply, billing matters and consumer services for consideration by the CPDL.

Brajesh Kumar assured the delegation that CPDL is determined to providing uninterrupted power supply to consumers and that all constructive suggestions from residents would be duly considered.

He emphasized that regular engagement with resident welfare bodies helps CPDL better understand consumer concerns and further improve its services.

CPDL officials also responded to various queries and suggestions raised by the delegation on issues related to electricity bills, fixed charges, and other consumer related issues.

Residents were also urged to assess their current electricity requirements and apply for load enhancement, if needed. Updating the sanctioned load helps ensure safer and more reliable power supply, improves system planning and enables CPDL to better meet the growing energy needs of the city.

The members of CRAWFED appreciated the initiatives undertaken by CPDL to strengthen the power distribution network and consumer services in the city.

The meeting concluded with a commitment from both sides to maintain close coordination for ensuring reliable and consumer-friendly electricity services in the city.