BAJAJ ALLIANZ LIFE INSURANCE USES VIRTUAL PLATFORMS TO CONTINUE BUSINESS AMID COVID-19
PROVIDES UNINTERRUPTED ONLINE SERVICES AND ASSISTANCE TO CUSTOMERS
Pune: In response to the unprecedented times, and the crisis that may further increase due to COVID-19, Bajaj Allianz Life, one of India’s leading private life insurer, has taken quick steps to align its sales and business processes to ‘the new normal’. The Company has been agile to adopt and leverage virtual platforms within its sales, servicing and business functions to ensure their commitment towards the customers’ life goals remain on track.
To further ensure that the Company’s employees continue to focus on the positive while COVID-19 causes disruption worldwide, it has ensured that it will retain all its 10k+ employees, making surethatthe Company’s employees have the protection and support they need during these challenging times. It is also investing towards retraining them to be prepared for the new way of business, post the crisis. Training modules are designed to enable employees also manage their work and home life, while the lockdown pursues.
Commenting on the several initiatives, Mr. Tarun Chugh, MD & CEO, Bajaj Allianz Life, said, “These are unusual times, and as a responsible corporate citizen it is our primary goal to ensure our employees, as well as all our stakeholders, have our support. We are confident that with the focussed training modules, our employees will be better aligned to the new ways of work. Furthermore, with the digital access points provided to our customers, we are witnessing that they are continuing to be invested in their life goals journey with us. In these challenging times it is essential to come together and collectively fight the crisis, and prepare together for what lies ahead of us.”