Bajaj Allianz Life eases claim settlement norms for the earthquake affected


Author(s): 
Chandigarh, May 4, 2015: Bajaj Allianz Life Insurance has simplified its claim settlement norms for the victims of the devastating earthquake in Nepal and northern and eastern parts of India.
In the massive earthquake in Nepal, Indian states of Uttar Pradesh, Bihar, West Bengal, Assam, Sikkim, Delhi, NCR, Uttarakhand, Rajasthan and Jharkhand many lost their near and dear ones and some are still missing.  
Considering the situation, Bajaj Allianz Life Insurance has reduced the documentation for claim applications for the earthquake victims. While the requirement for documents has been already minimized, procedure for investigation conducted by the insurer may be waived off if prima-facie documents establish the life assured’s death is due to earthquake. 
The Company has announced that it would make the best efforts to settle a majority of the claims coming out of this natural disaster within 72 hours. 
Wherever death certificate issued by Registrar of Births & Deaths is not available, the insurer will accept the certified list (Government Gazette copy) having name of life assured issued by either of Government Hospitals or Police or Government authorities of Nepal and States of India or Armed forces involved in rescue operations. Besides, the minimum documentation required for claim include KYC of nominee (ID proof & Address Proof) along with bank details for enabling NEFT and photograph of the deceased or missing life assured.
Other rider benefits (except Accidental Death Benefit) shall be processed on the basis of hospital records of treatment post disaster for accidental disability and other rider benefits.  Accidental Death Benefit shall be considered along with claim for Death Benefit.
In case of missing persons, presumption of death shall be on the basis of the list provided, as and when, by the Government of Nepal/ Government of India or the respective state governments on missing persons and the requirement of 7 years waiting period shall not be insisted upon.
Bajaj Allianz Life Insurance claims team has also set up a dedicated team to assist the earthquake affected people in faster claim settlement. The helpline numbers email IDs include Rebecca Nunes 02066089926; rebecca.nunes01@bajajallianz.co.in, Mallikarjuna A 020-66286489; mallikarjuna.a@bajajallianz.co.in, Nirmala B 020-66089929; nirmala.bhimaraju@bajajallianz.co.in.
 
 
 
Date: 
Monday, May 4, 2015