Improvement in Online Appointment system for Passports

Chandigarh, January 25, 2016:  The applicants for passport related services have to fill-up their personal particulars online, pay requisite fee and schedule appointment through Passport Seva system before they physically visit a Passport Seva Kendra (PSK) for further processing of their application. Currently, the appointment is assigned by the Passport Seva system based on its availability and on First-In-First-Out (FIFO) basis. There was no choice to the applicant regarding the date of appointment.

 

To further facilitate the applicants, the Ministry of External Affairs has implemented a solution, whereby applicants can book their appointment as per their choice. Disclosing this Shri Rakesh Agrawal Regional Passport Officer Chandigarh said that the new provision would allow applicants to choose any appointment date from the earliest five available working days.

 

At the time of booking of online appointment an applicant will be redirected to Pay and Book Appointment Screen allowing them to choose a date from the displayed Calendar. The Calendar will highlight latest five days available for the selected PSK. This will be of immense help to the public.